Privacy Policy

Privacy Policy

Effective Date: 09/10/2024
Prepared by: Binary Lab (Pty) Ltd

1. Introduction

Binary Lab (Pty) Ltd (“Binary Lab”, “we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://www.binarylab.co.za, use our services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name and surname
• Email address
• Contact number
• Company name
• Job title
• Billing or business address

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website
• Cookies and tracking data

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To communicate with you about inquiries, support requests, or project discussions
• To send you updates, offers, or marketing material (if you have opted in)
• To improve our website and customer experience
• To comply with legal obligations

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and analyze traffic. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly as a result.

5. Data Sharing and Disclosure

We will not sell or rent your personal data to any third parties.
We may share your information only:

• With trusted service providers who assist us in operating our website or business (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• With your explicit consent

6. Data Storage and Security

We use secure hosting and encryption technologies to protect your data from unauthorized access, alteration, disclosure, or destruction.

Personal data is stored only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

7. Your Data Protection Rights

Depending on your jurisdiction (including under POPIA or GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time (where applicable)
• Lodge a complaint with the relevant data protection authority

Requests can be made by emailing us at support@binarylab.co.za.

8. International Data Transfers

If you are accessing our website from outside South Africa, your information may be transferred to and processed in countries with different data protection laws. We take reasonable steps to ensure your data is treated securely.

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal data.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

For questions, concerns, or data-related requests, please contact us:

Binary Lab (Pty) Ltd
Website: https://www.binarylab.co.za
Email: support@binarylab.co.za